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Customer Support

Alteon Training - The world's premier aviation training provider for airline flight and maintenance personnel; 21 locations worldwide.

AOG Incident Recovery and Repair Services - Engineering, logistics, and maintenance experts available 24 hours a day for airplane recovery, repair, and modification anywhere in the world.

Boeing Ground Support Equipment Licensed Supplier - Boeing-designed ground support equipment for unique requirements, licensed to leading suppliers worldwide.

Component Repair Centers - Boeing Service Centers around the globe, fully certified to repair, maintain, and modify airplane components.

Field Service Representatives - Boeing technical representatives located onsite with customers. Local representation with worldwide presence.

FLEET TEAMTM Issues - Online collaboration and information sharing through MyBoeingFleet; helps operators worldwide resolve technical issues and improve fleet performance.

Industry Database Hosting - Development, management, and Internet hosting of the International Airlines Technical Pool and SPEC 2000 ATA Aviation Marketplace, supporting airline business transactions around the globe.

Material Management and Spares Distribution Centers - Eight worldwide distribution centers linked by an advanced computer system, bringing spare parts closer to the customer for up-to-the-minute inventory control.

MyBoeingFleet Web Portal - Internet access to technical information, services, and applications, enabling airlines to operate and maintain their fleets more efficiently.

Operations Center - Delivering a comprehensive and integrated response to urgent airline requirements 24 hours a day, seven days a week, 365 days a year.

Service Engineering - Highly trained technical experts working closely with operators around the globe to prevent in-service problems and resolve technical issues.

Warranties - Online access through MyBoeingFleet enabling operators to settle warranty claims quickly and with a minimum of paperwork.